CONSULTATION & TRAINING
Our certified Amazon & online marketplaces consultants are ready to bring you viable marketplace strategies that will help you resolve issues in the most profitable way possible. With 12+ years of experience in Amazon & E-commerce business and strategy development, we have a reputation of providing on point consulting that does wonders for sales of Amazon 3rd Party sellers. Our consultation services onAmazon are definitely an insurance to your investments.
- Comprehensive Amazon Seller Central, international marketplace, FBA, inventory management consultation and training.
- Multi-Channel Integration Software Training
- Customer service training.
- Trying to make a good impression/feedback
- Revisions on Customer service if needed.
- External marketplaces and e-commerce solutions applicable to client’s industry,not limited to other tools suggestions.
- Account launch, shipping, fulfillment solutions consultation (Europe, Canada, Mexico and other countries).
- Initiative, present ideas and suggestions to streamline the business.
- Reporting and reanalyzing the process
- Taking feedbacks from customer about work-flow
- Revisions on; inventory, Channels, Categories, Countries, Carriers, Prices, Advertisements
MONTHLY SERVICES / ACCOUNT MANAGEMENT
- Weekly accounts auditing & maintenance
- FBA Inventory replenishment
- Costumer Services
- PPC management (e.g. campaign scaling).
- Product listing (monitor, analyze, and report on KPIs)
- Keyword ranking analysis and ranking maintenance through appropriate actions (e.g., blasts, other promotions).
- New competitor identification, and existing competition tracking.
- Problem identification (e.g., research of customer reviews for memorable phrases, what the customer is trying to solve by purchasing product, pains and
- Listings update as needed for proper positioning during peak buying seasons (e.g., Q4, Mother’s Day, Prime Day, etc.).
- Inventory levels monitoring and replenishment management.
- Planning and scheduling of “Daily, Lightning Deals & Giveaways”.
- Brand protection: MAP, listing changes, hijackers monitoring, enforcement/ removal of unauthorized sellers.
- Feedback solicitation & automation.
- Negative feedback removal.
- Channel support ticket handling.
- Policy violations.